Customer Support Telesales

15,000 - 30,000 /month

Solution

Rawatpur, Kanpur

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Telesales to join our team at Solution. The role offers ₹ 15,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Telesales job

Can freshers or experienced candidates apply for this Customer Support Telesales role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Telesales role.
What salary is offered for this Customer Support Telesales job?
Ans : The salary for this Customer Support Telesales job ranges between ₹15,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telesales job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rawatpur, Kanpur.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Telesales job. Only female candidates can apply.
What does the role of Customer Support Telesales involve?
Ans : As a Customer Support Telesales, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Telesales job is located in Rawatpur, Kanpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Customer Support Telesales job.
Why should you apply for this Customer Support Telesales job?
Ans : This Customer Support Telesales job offers a salary between ₹15,000-₹30,000 per month. This is a Full Time opportunity and has 25 openings available.