Telesales

                                                        MARKETSOF1 JOB DESCRIPTION

Job Role : customer care executive & Tele Sales

Location: Chennai Guindy & Little mount

Job Type: Full-time - Work from Office

Experience: 3 Months to 3 Years

Job Summary:

We are looking for a dynamic Telecaller to join our Profile Acquisition Team / Telesales. The role involves reaching out to potential customers/clients, explaining our services, and ensuring successful profile acquisition. The ideal candidate should have excellent communication skills in regional language(English is not mandatory), a persuasive attitude, and the ability to achieve targets.

Key Responsibilities:

ü  Make outbound calls to potential customers to acquire profiles.

ü  Explain products/services clearly and convincingly.

ü  Identify customer needs and suggest suitable solutions.

ü  Follow up with interested prospects to ensure profile completion.

ü  Maintain and update the database with accurate customer information.

ü  Handle objections and resolve customer queries effectively.

ü  Ensure high levels of customer satisfaction.

Key Requirements:

Education:  Graduate / Diploma

Experience: Fresher To 3 Years (Experience  BPO, or customer service).

Skills:

Excellent communication skills in regional Languages (Malayalam / Telugu / Kannada)

Basic computer knowledge (MS Office, CRM tools preferred).

Good listening skills and problem-solving ability.

Benefits:

Fixed salary + Free Lunch + Attractive Incentives based on performance.

Working hours - (9:30 AM to 6:30 PM)

Career growth opportunities.

Friendly and supportive work environment.

Training and development programs.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.