We are looking for a Telesales to join our team at Rich Robust. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Telesales job
Can freshers or experienced candidates apply for this Telesales role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Telesales role.
What is the salary and job type for this role?
Ans : The salary for this Telesales job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telesales job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-8 Mohali, Mohali.
How many vacancies are there for this Telesales job?
Ans : There are 10 vacancies for this Telesales role.
Is this job open for all genders?
Ans : Yes, this Telesales job is open for both male and female candidates.
What are the key responsibilities of this Telesales job?
Ans : As a Telesales, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telesales position is Phase-8 Mohali, Mohali.
Who is the right fit for this Telesales job?
Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this Telesales job.
What makes this Telesales job a good opportunity?
Ans : This Telesales job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 10 openings.