Customer Support Telesales

20,000 - 25,000 /month

Maruti Carbonics

Field job

Site C Gr Noida, Greater Noida

3 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

Graduate and above

Females Only

6 days working | Rotational Shift

Smartphone, PAN Card, Heavy Vehicle Driving Licence, Aadhar Card, Bank Account

Job Description

We are looking for a Telesales to join our team at Maruti Carbonics. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth. Knowing Indiamart very well.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Customer Support Telesales job

What are the eligibility criteria for this Customer Support Telesales job?
Ans : Candidates should have a Graduate and above qualification with 3-5 years of experience for this Customer Support Telesales job offered by Maruti Carbonics in Site C Gr Noida, Greater Noida.
What salary is offered for this Customer Support Telesales job?
Ans : The salary for this Customer Support Telesales job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telesales job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Site C Gr Noida, Greater Noida.
How many vacancies are there for this Customer Support Telesales job?
Ans : There are 2 vacancies for this Customer Support Telesales role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 3-5 years of experience are eligible to apply for this Customer Support Telesales role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Telesales position is Site C Gr Noida, Greater Noida.
What makes this Customer Support Telesales job a good opportunity?
Ans : This Customer Support Telesales job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.