Customer Support Telesales

12,000 - 38,000 /month*

Ab Issuance Brokers Private Limited

Udhana Darwaja, Surat

₹20,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Marathi

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telesales to join our team at Ab Issuance Brokers Private Limited. The role offers ₹ 12,000 - ₹ 38,000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Telesales job

Can freshers or experienced candidates apply for this Customer Support Telesales role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Telesales role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹38,000 per month in this Customer Support Telesales position.
What shift and timings does this job follow?
Ans : This Customer Support Telesales job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udhana Darwaja, Surat.
How many vacancies are there for this Customer Support Telesales job?
Ans : There are 5 vacancies for this Customer Support Telesales role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Support Telesales role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Telesales, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Telesales position is Udhana Darwaja, Surat.
Who is the right fit for this Customer Support Telesales job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Telesales job.
What makes this Customer Support Telesales job a good opportunity?
Ans : This Customer Support Telesales job is a good opportunity as it offers a salary between ₹12,000-₹38,000 per month. This is a Full Time job and has 5 openings.