Customer Support Telesales Executive

We are looking for a Telesales Executive to join our team at Renuka Devi Food Products Private Limited to handle customer calls/ WhatsApp, provide exceptional customer support and resolve queries related to B2B Sales and then co-ordinate the same with the respective Sales Officers. The role offers an attractive in-hand salary of ₹16,000 - ₹30,000 and opportunities for growth. Its a HYBRID Work (Work from Home + Work from Office)

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

• Ensure the enquiry is passed on to the respective SOs and followed up.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary and co-ordinate with the Sales Team. The candidate should be comfortable with 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.