A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
16,000 - 30,000 /month*
Renuka Devi Food Products Private Limited
Ramanathapuram, Coimbatore
₹10,000 incentives included
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Telesales Executive to join our team at Renuka Devi Food Products Private Limited to handle customer calls/ WhatsApp, provide exceptional customer support and resolve queries related to B2B Sales and then co-ordinate the same with the respective Sales Officers. The role offers an attractive in-hand salary of ₹16,000 - ₹30,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Ensure the enquiry is passed on to the respective SOs and followed up.
Job Requirements:
The minimum qualification for this role is below 10th and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary and co-ordinate with the Sales Team. The candidate should be comfortable with 6 days working during the Day shift.
