Telephone Operator

22,000 - 22,500 /month

Safeguards Human Resourcing Private Limited

Najafgarh, Delhi

1 - 6+ years Experience in Customer Support / TeleCaller

15 Openings

Full Time

Contract

Job Highlights

Languages: Hindi

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telephone Operator to join our team Safeguards Human Resourcing Pvt Ltd. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Power distribution and supply . The role offers Gross Salary Rs 22000/- Approx and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Standard and atleast 01 year of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 Working Days week during the Day and Night Shift Type .

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Telephone Operator job

Who is eligible to apply for this Telephone Operator job at Safeguards Human Resourcing Private Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Telephone Operator job offered by Safeguards Human Resourcing Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹22,500 per month in this Telephone Operator position.
What shift and timings does this job follow?
Ans : This Telephone Operator job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Najafgarh, Delhi.
How many vacancies are there for this Telephone Operator job?
Ans : There are 15 vacancies for this Telephone Operator role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-7 years of experience are eligible to apply for this Telephone Operator role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telephone Operator position is Najafgarh, Delhi.
What makes this Telephone Operator job a good opportunity?
Ans : This Telephone Operator job is a good opportunity as it offers a salary between ₹22,000-₹22,500 per month. This is a Full Time job and has 15 openings.