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Telephone Operator

salary 10,000 - 28,000 /month*
company-logo
job companyInfinity Jewellers In
job location Gopalpura, Jaipur
incentive₹12,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
4 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Aadhar Card

Job Description

We are looking for a Telephone Operator to join our team at jaipur based company. The role offers ₹10000 - ₹28000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telephone Operator job

  1. What skills and experience do you need for this Telephone Operator job?
    Ans : To apply for this Telephone Operator job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
  2. What salary is offered for this Telephone Operator job?
    Ans : The salary for this Telephone Operator job ranges between ₹10,000-₹28,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telephone Operator job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gopalpura, Jaipur.
  5. How many vacancies are there for this Telephone Operator job?
    Ans : There are 4 vacancies for this Telephone Operator role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-7 years of experience are eligible to apply for this Telephone Operator role. Only female candidates are eligible.
  7. What does the role of Telephone Operator involve?
    Ans : As a Telephone Operator, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telephone Operator position is Gopalpura, Jaipur.
  9. Who is the right fit for this Telephone Operator job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Telephone Operator job.
  10. What makes this Telephone Operator job a good opportunity?
    Ans : This Telephone Operator job is a good opportunity as it offers a salary between ₹10,000-₹28,000 per month. This is a Full Time job and has 4 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process, ms excel, good communication skills, email writing, basic computer

Shift

Day

Salary

₹ 10000 - ₹ 28000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Aakib Ali

Interview Address

17A, Sunder Nagar, Delhi Byepass Road
Posted 10+ days ago
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