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Customer Support TeleMarketing

salary 18,000 - 22,000 /month
company-logo
job companyShakti Trading Co
job location Ghitorni, Delhi
job experience2 - 3 years Experience in Customer Support / TeleCaller
12 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a TeleMarketing to join our team at Shakti Trading Co. The role offers ₹18,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support TeleMarketing job

  1. What skills and experience do you need for this Customer Support TeleMarketing job?
    Ans : To apply for this Customer Support TeleMarketing job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support TeleMarketing job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support TeleMarketing job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghitorni, Delhi.
  5. How many vacancies are there for this Customer Support TeleMarketing job?
    Ans : There are 12 vacancies for this Customer Support TeleMarketing role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Customer Support TeleMarketing role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support TeleMarketing job?
    Ans : As a Customer Support TeleMarketing, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support TeleMarketing position is Ghitorni, Delhi.
  9. Who is the right fit for this Customer Support TeleMarketing job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 2-3 years of experience is the right fit for this Customer Support TeleMarketing job.
  10. What makes this Customer Support TeleMarketing job a good opportunity?
    Ans : This Customer Support TeleMarketing job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 12 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling, Domestic Calling, Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

Contact Person

Som Gupta

Interview Address

F-50 D Radhey Mohan Drive Chatterpur, Radhey Mohan Drive, Delhi
Posted 4 days ago

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Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > TeleMarketing