Telecollection Officer

We are looking for a dedicated and results-driven Telecollection Executive to join our Collections team. The primary responsibility is to contact customers and ensure timely repayment of EMIs and overdue payments on loans and financial products.

Key Responsibilities:

Make outbound collection calls to customers with overdue payments.

Follow up regularly with customers to ensure payments are made on time.

Maintain accurate records of conversations and payment commitments.

Educate customers about repayment options and resolve basic payment issues.

Achieve daily, weekly, and monthly collection targets.

Escalate unresolved cases to the appropriate internal teams.

Maintain compliance with company policies and RBI guidelines.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecollection Officer job

1. What is the eligibility criteria to apply for this Telecollection Officer job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecollection Officer job?
   Ans: This Telecollection Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecollection Officer job?
   Ans: No, there is no fee applicable for applying this Telecollection Officer job and during the employment with the company, i.e., Smfg India Credit.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecollection Officer role?
   Ans: There is an immediate opening of 10 Telecollection Officer at Smfg India Credit
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecollection Officer job?
   Ans: This Telecollection Officer job has Day Shift.