Telecollection Executive

16,000 - 22,000 /month

Consulthagnos

Madhapur, Hyderabad

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Gujarati, Kannada

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Telecollection Executive to join our team at Consulthagnos. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹16,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecollection Executive job

Can freshers or experienced candidates apply for this Telecollection Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Telecollection Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹22,000 per month in this Telecollection Executive position.
What shift and timings does this job follow?
Ans : This Telecollection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madhapur, Hyderabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecollection Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Telecollection Executive job is located in Madhapur, Hyderabad.
Why should you apply for this Telecollection Executive job?
Ans : This Telecollection Executive job offers a salary between ₹16,000-₹22,000 per month. This is a Full Time opportunity and has 5 openings available.