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Customer Support Telecalling Team Leader

salary 10,000 - 15,000 /month
company-logo
job companyYash Enterprises
job location Shahibaug, Ahmedabad
job experience1 - 3 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

YASH ENTERPRISES is looking for a motivated and target-oriented Telecaller to join our Collection Department. The candidate will be responsible for making calls to customers regarding outstanding payments, following up on payment commitments, resolving basic payment-related queries, and maintaining accurate collection records.

Key Responsibilities

  • Make regular calls to customers regarding pending and outstanding payments.

  • Inform customers about outstanding amounts and payment due dates.

  • Follow up professionally and politely for timely payment collection.

  • Take payment commitments from customers and ensure timely follow-up.

  • Handle customer queries related to pending payments.

  • Maintain accurate records of calls, commitments, and payment status.

  • Update customer and collection details in Excel/system on a regular basis.

  • Follow up on overdue and old outstanding accounts.

  • Prepare daily and weekly collection reports.

  • Coordinate with the concerned departments regarding payment-related issues.

  • Maintain professional relationships with customers.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Telecalling Team Leader job

  1. What are the eligibility criteria for this Customer Support Telecalling Team Leader job?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Support Telecalling Team Leader job offered by Yash Enterprises in Shahibaug, Ahmedabad.
  2. What salary is offered for this Customer Support Telecalling Team Leader job?
    Ans : The salary for this Customer Support Telecalling Team Leader job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shahibaug, Ahmedabad.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.
  7. What does the role of Customer Support Telecalling Team Leader involve?
    Ans : As a Customer Support Telecalling Team Leader, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Team Leader job is located in Shahibaug, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-3 years of experience is ideal for this Customer Support Telecalling Team Leader job.
  10. Why should you apply for this Customer Support Telecalling Team Leader job?
    Ans : This Customer Support Telecalling Team Leader job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Collection

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

English Proficiency

Yes

Contact Person

Vandna Upadhyay

Interview Address

Shahibaug, Shahibaug, Ahmedabad
Posted 2 days ago

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Job Hai > Jobs in Ahmedabad > Customer Support / TeleCaller Jobs in Ahmedabad > Telecalling Team Leader