Telecalling Team Leader

Detailed Job Description (for job posting or internal document)

Job Title: Telecalling Executive – Tours & Travels
Department: Sales / Customer Service

Job Description:
The Telecalling Executive in the Tours & Travels department will communicate with clients to promote travel packages, answer inquiries, and assist in booking processes. The candidate should be enthusiastic, polite, and have good knowledge of destinations and travel services.

Key Responsibilities:

• Make outbound calls to potential customers and respond to travel-related inquiries.

• Promote domestic and international tour packages.

• Handle booking confirmations, cancellations, and itinerary updates.

• Maintain client records and follow up on leads.

• Coordinate with the operations team for smooth travel arrangements.

• Ensure customer satisfaction and build long-term client relationships.

Requirements:

• Strong communication skills in Hindi and English.

• Basic computer and internet knowledge.

• Knowledge of travel destinations, hotels, and booking platforms preferred.

• Ability to handle customer queries with professionalism and patience.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., Shubh Yatra.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 3 Telecalling Team Leader at Shubh Yatra
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.