Telecalling Team Leader

We are looking for a Telecalling Team Leader to join our team at Sense International India. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹20000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 2nd and 4th Saturday Holiday week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., SENSE INTERNATIONAL INDIA.
4. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
5. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 1 Telecalling Team Leader at SENSE INTERNATIONAL INDIA
6. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
7. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has Day Shift.