Telecalling Team Leader

30,000 - 38,000 /month

Sapna Enterprise

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Healthcare

Languages: Hindi

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, Aadhar Card

Job Description

We are looking for a Telecalling Team Leader to join our team at Sapna Enterprise. The role offers ₹ 30,000 - ₹ 38,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Team Leader job

Can freshers or experienced candidates apply for this Telecalling Team Leader role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Telecalling Team Leader role.
What salary is offered for this Telecalling Team Leader job?
Ans : The salary for this Telecalling Team Leader job ranges between ₹30,000-₹38,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecalling Team Leader job?
Ans : There are 99 vacancies for this Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What does the role of Telecalling Team Leader involve?
Ans : As a Telecalling Team Leader, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Team Leader position is Nagziri, Ujjain.
Who is the right fit for this Telecalling Team Leader job?
Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Telecalling Team Leader job.
What makes this Telecalling Team Leader job a good opportunity?
Ans : This Telecalling Team Leader job is a good opportunity as it offers a salary between ₹30,000-₹38,000 per month. This is a Full Time job and has 99 openings.