Telecalling Team Leader

16,000 - 23,000 /month*

Saisha Enterprises

Kelejora, Asansol

₹3,000 incentives included

Freshers in Customer Support / TeleCaller

26 Openings

Incentives included

Part Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

10th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Aadhar Card

Job Description

We are looking for a Telecalling Team Leader to join our team at Saisha Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹16000 - ₹23000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Team Leader job

What is the eligibility criteria to apply for this Telecalling Team Leader job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹23000 per month + Incentives that depends on your interview. It's a Part Time job in Asansol.
How many working days are there for this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Team Leader job?
Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., Saisha Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Team Leader role?
Ans: There is an immediate opening of 26 Telecalling Team Leader at Saisha Enterprises
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job has Day Shift.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Medical Benefits

Skills Required

Computer Knowledge

Shift

Day

Salary

₹ 16000 - ₹ 23000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Komal Jha

Posted 3 days ago

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Job Hai > Jobs in Asansol > Customer Support / TeleCaller Jobs in Asansol > Telecalling Team Leader