Telecalling Team Leader

40,000 - 50,000 /month

Quess Corp Limited

Mohan Co operative, Delhi

2 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Graduate and above

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card, Bank Account

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

What are the eligibility criteria for this Telecalling Team Leader job?
Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience for this Telecalling Team Leader job offered by Quess Corp Limited in Mohan Co operative, Delhi.
What salary is offered for this Telecalling Team Leader job?
Ans : The salary for this Telecalling Team Leader job ranges between ₹40,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mohan Co operative, Delhi.
How many vacancies are there for this Telecalling Team Leader job?
Ans : There are 2 vacancies for this Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecalling Team Leader position is Mohan Co operative, Delhi.
What makes this Telecalling Team Leader job a good opportunity?
Ans : This Telecalling Team Leader job is a good opportunity as it offers a salary between ₹40,000-₹50,000 per month. This is a Full Time job and has 2 openings.