Telecalling Team Leader

18,000 - 20,000 /month

Positive Life Sciences Private Limited

Gachibowli, Hyderabad

1 - 2 years Experience in Customer Support / TeleCaller

New

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Telugu

Post Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Telecalling Team Leader to join our team for Positive Life Sciences Private Limited in Hyderabad at our Gachibowli location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 1 - 2 years of experience in customer service or a telecaller role and should be proficient in Hindi, Telugu. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Post Graduate, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecalling Team Leader job

What is the eligibility criteria to apply for this Telecalling Team Leader job?
Ans: The candidate should be Post Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Team Leader job?
Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., POSITIVE LIFE SCIENCES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Team Leader role?
Ans: There is an immediate opening of 5 Telecalling Team Leader at POSITIVE LIFE SCIENCES PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job has Day Shift.