Telecalling Team Leader

50,000 - 50,000 /month*

Poonawalla Fincorp

Viman Nagar, Pune

4 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Lead, mentor, and manage a team of telecallers to ensure performance targets are met.
Monitor daily calling activities, track productivity, and provide feedback for improvement.
Train team members on scripts, communication techniques, and product/service knowledge.
Handle escalated customer queries and resolve issues effectively.
Prepare performance reports and share insights with management.
Develop strategies to improve call quality, conversion rates, and customer satisfaction.
Ensure compliance with company policies, data protection, and ethical standards.
Motivate the team through recognition, incentives, and regular engagement activities.

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6 years of experience.

Who is eligible to apply for this Telecalling Team Leader job at Poonawalla Fincorp?
Ans : Candidates should have a Graduate and above qualification for this Telecalling Team Leader job offered by Poonawalla Fincorp.
How much can you earn in this position?
Ans : The salary is ₹50,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Viman Nagar, Pune.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Telecalling Team Leader job is located in Viman Nagar, Pune.
Why should you apply for this Telecalling Team Leader job?
Ans : This Telecalling Team Leader job offers a salary of ₹50,000 per month. This is a Full Time opportunity and has 10 opening available.