Telecalling Team Leader

10,000 - 20,000 /Month

Poonam Enterprises

Work from home

6 - 12 months Experience in Customer Support / TeleCaller

New

50 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Team Leader to join our team at Poonam Enterprises to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹10000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Team Leader job

What is the eligibility criteria to apply for this Telecalling Team Leader job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Team Leader job?
Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., POONAM ENTERPRISES.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Telecalling Team Leader role?
Ans: There is an immediate opening of 50 Telecalling Team Leader at POONAM ENTERPRISES
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Team Leader job?
Ans: This Telecalling Team Leader job has Day Shift.