Telecalling Team Leader

8,000 - 15,000 /month

Optimus Bt

Ajni Square, Nagpur

0 - 3 years Experience in Customer Support / TeleCaller

26 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Real Estate

Languages: Hindi, Marathi

12th Pass and above

Females Only

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Telecalling Team Leader to join our team at Walkes Happy Homes. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecalling Team Leader job

Can freshers or experienced candidates apply for this Telecalling Team Leader role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Telecalling Team Leader role.
What salary is offered for this Telecalling Team Leader job?
Ans : The salary for this Telecalling Team Leader job ranges between ₹8,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ajni Square, Nagpur.
How many openings are available for this position?
Ans : There are 26 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Telecalling Team Leader job. Only female candidates can apply.
What does the role of Telecalling Team Leader involve?
Ans : As a Telecalling Team Leader, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecalling Team Leader job is located in Ajni Square, Nagpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Telecalling Team Leader job.
Why should you apply for this Telecalling Team Leader job?
Ans : This Telecalling Team Leader job offers a salary between ₹8,000-₹15,000 per month. This is a Full Time opportunity and has 26 openings available.