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Customer Support Telecalling Team Leader

salary 15,000 - 25,000 /month
company-logo
job companyLlf Technologies Llp
job location Sector 4C Vasundhara, Ghaziabad
job experience6+ months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Punjabi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Telecalling Team Leader job

  1. What skills and experience do you need for this Customer Support Telecalling Team Leader job?
    Ans : To apply for this Customer Support Telecalling Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience.
  2. What salary is offered for this Customer Support Telecalling Team Leader job?
    Ans : The salary for this Customer Support Telecalling Team Leader job ranges between ₹15,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 4C Vasundhara, Ghaziabad.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.
  7. What does the role of Customer Support Telecalling Team Leader involve?
    Ans : As a Customer Support Telecalling Team Leader, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Team Leader job is located in Sector 4C Vasundhara, Ghaziabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience is ideal for this Customer Support Telecalling Team Leader job.
  10. Why should you apply for this Customer Support Telecalling Team Leader job?
    Ans : This Customer Support Telecalling Team Leader job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Regional Languages

Hindi, Punjabi

English Proficiency

Yes

Contact Person

Neeraj Mishra

Interview Address

Sector 4C Vasundhara, Ghaziabad, Sector 4C Vasundhara, Ghaziabad
Posted 7 hours ago

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Job Hai > Jobs in Ghaziabad > Customer Support / TeleCaller Jobs in Ghaziabad > Telecalling Team Leader