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Customer Support Telecalling Team Leader

salary 10,000 - 15,000 /month
company-logo
job companyLeadzguru
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
70 Openings
work_from_home घर से काम
full_time फुल टाइम
contract कॉन्ट्रैक्ट

आवश्यक स्किल्स

Query Resolution

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift

जॉब डिस्क्रिप्शन

We are looking for a Telecalling Team Leader to join our team at Leadzguru. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 10,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Telecalling Team Leader role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Telecalling Team Leader role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Support Telecalling Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Team Leader job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 70 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Team Leader, you will work on skills like Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Team Leader job is located in Narol, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution along is ideal for this Customer Support Telecalling Team Leader job.
  10. Why should you apply for this Customer Support Telecalling Team Leader job?
    Ans : This Customer Support Telecalling Team Leader job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 70 openings available.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Skills Required

Query Resolution

Shift

Flexible

Contract Job

Yes

Salary

₹ 10000 - ₹ 15000

संपर्क व्यक्ति

Sabiay Nagauri
Posted 13 hours ago
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