Customer Support Telecalling Team Leader

25,000 - 35,000 /month

Ganesh Sky Balloon

Sultanpuri, Delhi

2 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

What qualifications and experience are required for this Customer Support Telecalling Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 2-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Team Leader job ranges between ₹25,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sultanpuri, Delhi.
How many vacancies are there for this Customer Support Telecalling Team Leader job?
Ans : There are 2 vacancies for this Customer Support Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Team Leader position is Sultanpuri, Delhi.
What makes this Customer Support Telecalling Team Leader job a good opportunity?
Ans : This Customer Support Telecalling Team Leader job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 2 openings.