Telecalling Team Leader

salary 12,000 - 16,200 /month*
company-logo
job companyFuture Focus Solutions
job location Basaveshwara Nagar, Bangalore
incentive₹200 incentives included
job experienceFreshers in Customer Support / TeleCaller
New
10 Openings
* Incentives included
full_time Full Time

Job Highlights

sales
Languages: Telugu, Kannada
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Team Leader to join our team [••company_name_label••]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Tell calling company. The role offers ₹12000 - ₹16200 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Team Leader job

  1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
    Ans: The candidate should be All Education levels and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹16000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Telecalling Team Leader job?
    Ans: This Telecalling Team Leader job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
    Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., FUTURE FOCUS SOLUTIONS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecalling Team Leader role?
    Ans: There is an immediate opening of 10 Telecalling Team Leader at FUTURE FOCUS SOLUTIONS
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecalling Team Leader job?
    Ans: This Telecalling Team Leader job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Salary

₹ 12000 - ₹ 16200

Regional Languages

Kannada, Telugu

English Proficiency

Yes

Contact Person

HR Team
Posted 15 hours ago
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