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Customer Support Telecalling Team Leader

salary 8,000 - 15,000 /month
company-logo
job companyFusionx
job location Work from home
job experience0 - 6+ years Experience in Customer Support / TeleCaller
99 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Laptop/Desktop
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Job Description

We are looking for a Telecalling Team Leader to join our team at Fusionx. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 8,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Telecalling Team Leader job

  1. What skills and experience do you need for this Customer Support Telecalling Team Leader job?
    Ans : To apply for this Customer Support Telecalling Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹8,000-₹15,000 per month in this Customer Support Telecalling Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Team Leader job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Team Leader, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Team Leader job is located in Badnera, Amravati.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-7 years of experience is ideal for this Customer Support Telecalling Team Leader job.
  10. Why should you apply for this Customer Support Telecalling Team Leader job?
    Ans : This Customer Support Telecalling Team Leader job offers a salary between ₹8,000-₹15,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 15000

Contact Person

Akshay Annasaheb Kachare
Posted 2 days ago

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Job Hai > Jobs in Amravati > Customer Support / TeleCaller Jobs in Amravati > Telecalling Team Leader