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Customer Support Telecalling Team Leader

salary 20,000 - 25,000 /month
company-logo
job companyFix & Fine Services
job location Secunderabad Railway Station, Hyderabad
job experience2 - 5 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Telugu
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecalling Team Leader to join our team at FIX & FINE SERVICES to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹20,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 2 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Telecalling Team Leader job

  1. Who is eligible to apply for this Customer Support Telecalling Team Leader job at Fix & Fine Services?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling for this Customer Support Telecalling Team Leader job offered by Fix & Fine Services.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Telecalling Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Secunderabad Railway Station, Hyderabad.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 2-5 years of experience can apply for this Customer Support Telecalling Team Leader job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Team Leader, you will work on skills like Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Team Leader job is located in Secunderabad Railway Station, Hyderabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 2-5 years of experience is ideal for this Customer Support Telecalling Team Leader job.
  10. Why should you apply for this Customer Support Telecalling Team Leader job?
    Ans : This Customer Support Telecalling Team Leader job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Telugu

English Proficiency

Yes

Contact Person

Vijay Bhaskar Reddy

Interview Address

navakethan Complex, Secunderabad, Secunderabad Railway Station, Hyderabad
Posted 3 days ago
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