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Customer Support Telecalling Team Leader

salary 10,000 - 30,000 /month
company-logo
job companyFirasat Enterprises
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Healthcare
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Medical Benefits

Job Description

We are looking for a Telecalling Team Leader to join our team at Firasat Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹ 10,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Telecalling Team Leader role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Telecalling Team Leader role.
  2. What salary is offered for this Customer Support Telecalling Team Leader job?
    Ans : The salary for this Customer Support Telecalling Team Leader job ranges between ₹10,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Team Leader job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Telecalling Team Leader job?
    Ans : There are 25 vacancies for this Customer Support Telecalling Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Telecalling Team Leader job is open for both male and female candidates.
  7. What does the role of Customer Support Telecalling Team Leader involve?
    Ans : As a Customer Support Telecalling Team Leader, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Team Leader position is Anand Nagar, Pune.
  9. Who is the right fit for this Customer Support Telecalling Team Leader job?
    Ans : A candidate having skills like Computer Knowledge is the right fit for this Customer Support Telecalling Team Leader job.
  10. What makes this Customer Support Telecalling Team Leader job a good opportunity?
    Ans : This Customer Support Telecalling Team Leader job is a good opportunity as it offers a salary between ₹10,000-₹30,000 per month. This is a Both job and has 25 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 30000

Contact Person

Fatima
Posted a day ago
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