Telecalling Team Leader

20,000 - 25,000 /month

Cxlinking Solutions India Private Limited

Lajpat Nagar II, Delhi

2 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Industry Type: Banking

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, DRA Certificate

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

What are the eligibility criteria for this Telecalling Team Leader job?
Ans : Candidates should have All Education levels with 2-5 years of experience for this Telecalling Team Leader job offered by Cxlinking Solutions India Private Limited in Lajpat Nagar II, Delhi.
What salary is offered for this Telecalling Team Leader job?
Ans : The salary for this Telecalling Team Leader job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lajpat Nagar II, Delhi.
How many vacancies are there for this Telecalling Team Leader job?
Ans : There are 10 vacancies for this Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecalling Team Leader position is Lajpat Nagar II, Delhi.
What makes this Telecalling Team Leader job a good opportunity?
Ans : This Telecalling Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 10 openings.