Customer Support Telecalling Team Leader

12,000 - 21,000 /month*

Conscience Technologies

LB Nagar, Hyderabad

₹5,000 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Education

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecalling Team Leader to join our team at Conscience Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹12000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Team Leader job

Can freshers or experienced candidates apply for this Customer Support Telecalling Team Leader role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Telecalling Team Leader role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Team Leader job ranges between ₹12,000-₹21,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in LB Nagar, Hyderabad.
How many vacancies are there for this Customer Support Telecalling Team Leader job?
Ans : There are 10 vacancies for this Customer Support Telecalling Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification are eligible to apply for this Customer Support Telecalling Team Leader job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Team Leader position is LB Nagar, Hyderabad.
What makes this Customer Support Telecalling Team Leader job a good opportunity?
Ans : This Customer Support Telecalling Team Leader job is a good opportunity as it offers a salary between ₹12,000-₹21,000 per month. This is a Full Time job and has 10 openings.