A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Ave Food & Beverages
Ambattur, Chennai
1 - 4 years Experience in Customer Support / TeleCaller
Full Time
Key Responsibilities:
Manage and supervise a team of tele callers
Allocate daily calling targets and monitor performance
Ensure team meets sales/lead generation goals
Train new tele callers on scripts, processes, and soft skills
Monitor call quality and provide feedback for improvement
Handle escalated customer issues when required
Prepare daily, weekly, and monthly performance reports
Motivate the team to achieve higher productivity
Maintain discipline and positive work culture
Coordinate with management for updates and strategies
Required Skills & Qualifications:
Any Graduate / 12th pass (Graduate preferred)
Excellent communication and leadership skills
Strong knowledge of telecalling operations and KPIs
Ability to motivate and manage a team
Basic computer knowledge (Excel, CRM, reporting tools)
High Demand
