Telecalling Team Leader

15,000 - 29,000 /month

Anantvijay Infra Developers Private Limited

Karaundiya, Robertsganj

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2B Sales

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecalling Team Leader to join our team at Anantvijay Infra Developers Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 15,000 - ₹ 29,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Team Leader job

Who is eligible to apply for this Telecalling Team Leader job at Anantvijay Infra Developers Private Limited?
Ans : Candidates should have All Education levels and skills like Domestic Calling for this Telecalling Team Leader job offered by Anantvijay Infra Developers Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹29,000 per month in this Telecalling Team Leader position.
What shift and timings does this job follow?
Ans : This Telecalling Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Karaundiya, Robertsganj.
How many vacancies are there for this Telecalling Team Leader job?
Ans : There are 25 vacancies for this Telecalling Team Leader role.
Is this job open for all genders?
Ans : Yes, this Telecalling Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecalling Team Leader, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Telecalling Team Leader position is Karaundiya, Robertsganj.
Who is the right fit for this Telecalling Team Leader job?
Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Telecalling Team Leader job.
What makes this Telecalling Team Leader job a good opportunity?
Ans : This Telecalling Team Leader job is a good opportunity as it offers a salary between ₹15,000-₹29,000 per month. This is a Full Time job and has 25 openings.