Customer Support Telecalling Supervisor

15,000 - 25,000 /month

Polisure Insurance Marketing Private Limited

Bhadbhada, Bhopal

2 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecalling Supervisor to join our team at Polisure Insurance Marketing Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support Telecalling Supervisor job

What are the eligibility criteria for this Customer Support Telecalling Supervisor job?
Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience for this Customer Support Telecalling Supervisor job offered by Polisure Insurance Marketing Private Limited in Bhadbhada, Bhopal.
What salary is offered for this Customer Support Telecalling Supervisor job?
Ans : The salary for this Customer Support Telecalling Supervisor job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Supervisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhadbhada, Bhopal.
How many vacancies are there for this Customer Support Telecalling Supervisor job?
Ans : There is 1 vacancy for this Customer Support Telecalling Supervisor role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Customer Support Telecalling Supervisor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Supervisor position is Bhadbhada, Bhopal.
What makes this Customer Support Telecalling Supervisor job a good opportunity?
Ans : This Customer Support Telecalling Supervisor job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 1 openings.