Telecalling Supervisor

• Supervise, guide, and support the telecalling team in achieving targets.

• Monitor call quality, provide regular feedback, and improve performance.

• Allocate leads and ensure timely follow-up with customers.

• Train and motivate new and existing telecallers on product knowledge and scripts.

• Handle escalated customer issues and resolve complaints.

• Prepare daily/weekly/monthly reports on team performance.

• Coordinate with the sales and marketing teams for campaigns.

• Ensure compliance with company policies and telecalling best practices.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Telecalling Supervisor job

1. What is the eligibility criteria to apply for this Telecalling Supervisor job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Telecalling Supervisor job?
   Ans: This Telecalling Supervisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Supervisor job?
   Ans: No, there is no fee applicable for applying this Telecalling Supervisor job and during the employment with the company, i.e., Plumeria Holidays.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Supervisor role?
   Ans: There is an immediate opening of 1 Telecalling Supervisor at Plumeria Holidays
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Supervisor job?
   Ans: This Telecalling Supervisor job has Day Shift.