Telecalling Supervisor

10,000 - 18,000 /month

Banking Careers

Kilpauk, Chennai

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Languages: Hindi, Telugu

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Supervisor to join our team at Banking Careers. The role offers ₹10000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Supervisor job

What is the eligibility criteria to apply for this Telecalling Supervisor job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Telecalling Supervisor job?
Ans: This Telecalling Supervisor job will have 5 working days.
Are there any charges applicable while applying or joining this Telecalling Supervisor job?
Ans: No, there is no fee applicable for applying this Telecalling Supervisor job and during the employment with the company, i.e., Banking Careers.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Supervisor role?
Ans: There is an immediate opening of 5 Telecalling Supervisor at Banking Careers
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Supervisor job?
Ans: This Telecalling Supervisor job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Medical Benefits

Skills Required

International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 10000 - ₹ 18000

Regional Languages

Telugu, Hindi

English Proficiency

Yes

Contact Person

SRIKANTH S

Interview Address

chennai

Posted 2 days ago

Apply to similar jobs

Customer Relationship Manager

₹ 16,000 - 22,000 per month

Pace Setters Business Solutions Private Limited

Nungambakkam, Chennai

Skills: Computer Knowledge, Query Resolution, Domestic Calling

New

5 Openings

Telecaller

₹ 15,000 - 25,000 per month

Naz V Hr Solutions

Nungambakkam, Chennai

Skills: Domestic Calling

25 Openings

Voice Process Executive

₹ 20,000 - 25,000 per month

Star Health Insurance

Aminjikarai, Chennai

Skills: Domestic Calling

99 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Telecalling Supervisor