Telecalling Supervisor

20,000 - 30,000 /month

Aditi Enterprises

Ambika Nagar, Nagpur

6 - 72 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Real Estate

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Supervisor to join our team at Aditi Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹20,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Telecalling Supervisor job

What are the eligibility criteria for this Telecalling Supervisor job?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience for this Telecalling Supervisor job offered by Aditi Enterprises in Ambika Nagar, Nagpur.
What salary is offered for this Telecalling Supervisor job?
Ans : The salary for this Telecalling Supervisor job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Supervisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambika Nagar, Nagpur.
How many vacancies are there for this Telecalling Supervisor job?
Ans : There are 10 vacancies for this Telecalling Supervisor role.
Is this job open for all genders?
Ans : Yes, this Telecalling Supervisor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecalling Supervisor position is Ambika Nagar, Nagpur.
What makes this Telecalling Supervisor job a good opportunity?
Ans : This Telecalling Supervisor job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 10 openings.