Telecalling Manager

15,000 - 35,000 /month*

Unic Fin Fab Private Limited

Aminjikarai, Chennai

₹10,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

New

10 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Tamil, Telugu

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Manager to join our team at Unic Fin Fab Private Limited. The role offers ₹15000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecalling Manager job

What is the eligibility criteria to apply for this Telecalling Manager job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Telecalling Manager job?
Ans: This Telecalling Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Manager job?
Ans: No, there is no fee applicable for applying this Telecalling Manager job and during the employment with the company, i.e., UNIC FIN FAB PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Manager role?
Ans: There is an immediate opening of 10 Telecalling Manager at UNIC FIN FAB PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Manager job?
Ans: This Telecalling Manager job has Day Shift.