Customer Support Telecalling Manager

25,000 - 50,000 /month

Progressive Corporate Services Private Limited

Ashram Road, Ahmedabad

2 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Gujarati

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, DRA Certificate

Job Description

We are looking for a Telecalling Manager to join our team at Progressive Corporate Services Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹25000 - ₹50000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Telecalling Manager job

What skills and experience do you need for this Customer Support Telecalling Manager job?
Ans : To apply for this Customer Support Telecalling Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 2-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Manager job ranges between ₹25,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashram Road, Ahmedabad.
How many vacancies are there for this Customer Support Telecalling Manager job?
Ans : There are 2 vacancies for this Customer Support Telecalling Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Manager job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Telecalling Manager job?
Ans : As a Customer Support Telecalling Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Manager position is Ashram Road, Ahmedabad.
Who is the right fit for this Customer Support Telecalling Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 2-7 years of experience is the right fit for this Customer Support Telecalling Manager job.
What makes this Customer Support Telecalling Manager job a good opportunity?
Ans : This Customer Support Telecalling Manager job is a good opportunity as it offers a salary between ₹25,000-₹50,000 per month. This is a Full Time job and has 2 openings.