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Customer Support Telecalling Manager

salary 12,000 - 18,000 /month
company-logo
job companyHeritage Square
job location NGO Colony, Chennai
job experience0 - 4 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Tamil
qualification
All Education levels
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift
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Job Description

We are looking for a Telecalling Manager to join our team at Heritage Square to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 18,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Telecalling Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Telecalling Manager role?
    Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Customer Support Telecalling Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹18,000 per month in this Customer Support Telecalling Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in NGO Colony, Chennai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Customer Support Telecalling Manager job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Manager, you will work on skills like Computer Knowledge, Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Manager job is located in NGO Colony, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-4 years of experience is ideal for this Customer Support Telecalling Manager job.
  10. Why should you apply for this Customer Support Telecalling Manager job?
    Ans : This Customer Support Telecalling Manager job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Regional Languages

Tamil

Contact Person

Deepak

Interview Address

NGO Colony, NGO Colony, Chennai
Posted 9 hours ago

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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Telecalling Manager