Telecalling Manager

17,000 - 19,000 /month

Hari Om Traders

Tilak Nagar, Delhi

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Manager to join our team at null. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 17,000 - ₹ 19,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecalling Manager job

What skills and experience do you need for this Telecalling Manager job?
Ans : To apply for this Telecalling Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecalling Manager job ranges between ₹17,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecalling Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tilak Nagar, Delhi.
How many vacancies are there for this Telecalling Manager job?
Ans : There are 10 vacancies for this Telecalling Manager role.
Is this job open for all genders?
Ans : Yes, this Telecalling Manager job is open for both male and female candidates.
What are the key responsibilities of this Telecalling Manager job?
Ans : As a Telecalling Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecalling Manager position is Tilak Nagar, Delhi.
Who is the right fit for this Telecalling Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Telecalling Manager job.
What makes this Telecalling Manager job a good opportunity?
Ans : This Telecalling Manager job is a good opportunity as it offers a salary between ₹17,000-₹19,000 per month. This is a Full Time job and has 10 openings.