Telecalling Manager

12,000 - 15,000 /month

Cream N Dough

Pochanpur, Delhi

Freshers in Customer Support / TeleCaller

New

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

10th Pass and above

Females Only

6 days working | Day Shift

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Manager to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Restaurant. The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecalling Manager job

What is the eligibility criteria to apply for this Telecalling Manager job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Telecalling Manager job?
Ans: This Telecalling Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Manager job?
Ans: No, there is no fee applicable for applying this Telecalling Manager job and during the employment with the company, i.e., CREAM N DOUGH.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Manager role?
Ans: There is an immediate opening of 1 Telecalling Manager at CREAM N DOUGH
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Manager job?
Ans: This Telecalling Manager job has Day Shift.