Telecalling Manager

15,000 - 25,000 /month

Arvokas Private Limited

Ashok Nagar, Delhi

0 - 2 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Manager to join our team at Arvokas Private Limited. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Financial Service. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecalling Manager job

Can freshers or experienced candidates apply for this Telecalling Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecalling Manager role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Telecalling Manager position.
What shift and timings does this job follow?
Ans : This Telecalling Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashok Nagar, Delhi.
How many vacancies are there for this Telecalling Manager job?
Ans : There are 4 vacancies for this Telecalling Manager role.
Is this job open for all genders?
Ans : Yes, this Telecalling Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecalling Manager position is Ashok Nagar, Delhi.
What makes this Telecalling Manager job a good opportunity?
Ans : This Telecalling Manager job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 4 openings.