A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
6,000 - 10,000 /month
Vimal Traders
Birpur, Supaul
Freshers in Customer Support / TeleCaller
Full Time
Key Responsibilities
• Outbound Calling: Make daily calls to potential leads, explain showroom products/services, and promote current seasonal offers or discounts.
• Driving Store Walk-ins: Pitch effectively to convert cold or warm leads into scheduled showroom visits.
• Handling Inbound Queries: Respond promptly to incoming customer calls, WhatsApp inquiries, and online marketplace leads.
• Follow-up Management: Regularly follow up with old customers for feedback and reach out to pending inquiries to re-engage them.
• Data & CRM Maintenance: Maintain an accurate and clean record of customer details, call statuses, and feedback in MS Excel or the company CRM.
• Team Coordination: Coordinate with the on-floor sales consultants to ensure smooth handovers when invited customers visit the showroom.
Qualifications & Skills
• Education: Minimum 12th pass or Graduate in any stream.
• Experience: 0 to 2 years of experience in telecalling, customer care, or inside sales (Freshers with excellent communication skills are welcome).
• Language Skills: Fluent in Hindi and [Insert Local Language if applicable]. Basic understanding of English is a plus.
• Computer Skills: Basic knowledge of MS Excel, Word, and handling messaging platforms
