Customer Support Telecalling Executive

20,000 - 40,000 /month

Vibhuti Finserv

Sector 74 Gurgaon, Gurgaon

0 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Graduate and above

Females Only

5 days working | Day Shift

Job Description

We are looking for a Telecalling Executive to join our team at Vibhuti Finserv. The role offers ₹20000 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to Financial Consultant. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Telecalling Executive job

Can freshers or experienced candidates apply for this Customer Support Telecalling Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Support Telecalling Executive role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹40,000 per month in this Customer Support Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 74 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Support Telecalling Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in Sector 74 Gurgaon, Gurgaon.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹20,000-₹40,000 per month. This is a Full Time opportunity and has 2 openings available.