We are looking for a Telecalling Executive to join our finance team. The candidate will be responsible for calling customers, explaining loan products, and assisting them with their queries. The role involves maintaining customer records and ensuring good customer satisfaction.
Key Responsibilities
Make outbound calls to customers regarding loan products
Explain personal loan, business loan, or credit card offers
Follow up with interested customers
Maintain customer details in CRM software
Achieve daily and monthly call targets
Provide accurate information and good customer support
Required Skills
Basic English & Hindi communication
Good convincing and communication skills
Basic computer knowledge
Ability to work with targets
Experience in telecalling or finance will be a plus (optional)
Salary & Benefits
Fixed salary + incentives
Training provided
Growth opportunities