Customer Support Telecalling Executive

15,000 - 25,000 /month*

The Working Lady

Work from home

₹3,000 incentives included

Freshers in Customer Support / TeleCaller

25 Openings

Incentives included

Work From Home

Part Time

Skills Required

Query Resolution

International Calling

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for a Telecalling Executive to join our team at The Working Lady. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹ 15,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Executive job

What skills and experience do you need for this Customer Support Telecalling Executive job?
Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Query Resolution, International Calling, Domestic Calling, Computer Knowledge along.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Telecalling Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Telecalling Executive job?
Ans : There are 25 vacancies for this Customer Support Telecalling Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Telecalling Executive, you will work on skills like Query Resolution, International Calling, Domestic Calling, Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Executive position is Atul Katariya Chowk, Gurgaon.
Who is the right fit for this Customer Support Telecalling Executive job?
Ans : A candidate having skills like Query Resolution, International Calling, Domestic Calling, Computer Knowledge is the right fit for this Customer Support Telecalling Executive job.
What makes this Customer Support Telecalling Executive job a good opportunity?
Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Part Time job and has 25 openings.