We are looking for a Telecalling Executive to join our team at SWIGGY LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to SWIGGY CUSTOMER CARE EXECUTIVE. The role offers ₹20,500 - ₹35,700 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Support Telecalling Executive job
What skills and experience do you need for this Customer Support Telecalling Executive job?
Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹20,500-₹35,500 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Customer Support Telecalling Executive job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 35 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Telecalling Executive job. Only male candidates can apply.
What are the key responsibilities of this Customer Support Telecalling Executive job?
Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Telecalling Executive job is located in J K Puri, Kanpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Telecalling Executive job.
Why should you apply for this Customer Support Telecalling Executive job?
Ans : This Customer Support Telecalling Executive job offers a salary between ₹20,500-₹35,500 per month. This is a Both opportunity and has 35 openings available.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
Insurance, PF, Medical Benefits
Skills Required
Non-voice/Chat Process, Query Resolution, Domestic Calling, ONBOARDING PROBLEM SALUTION