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Customer Support Telecalling Executive

salary 18,500 - 35,500 /month*
company-logo
job companySwiggy , Blinkit Limited
job location Work from home
incentive₹3,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
34 Openings
Incentives included
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Bike, Internet Connection, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Telecalling Executive to join our team at SWIGGY , BLINKIT LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,500 - ₹35,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Telecalling Executive job

  1. What skills and experience do you need for this Customer Support Telecalling Executive job?
    Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,500-₹35,500 per month in this Customer Support Telecalling Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Telecalling Executive job?
    Ans : There are 34 vacancies for this Customer Support Telecalling Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Support Telecalling Executive role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Support Telecalling Executive, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Telecalling Executive position is Tilka manjhi, Bhagalpur.
  9. Who is the right fit for this Customer Support Telecalling Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Telecalling Executive job.
  10. What makes this Customer Support Telecalling Executive job a good opportunity?
    Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹18,500-₹35,500 per month. This is a Both job and has 34 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process, ONBOARDING PROBLEM SOLVE, ALL INDIA DELIVERY RIDER ONBOARDING SALUTION

Shift

Flexible

Contract Job

No

Salary

₹ 18500 - ₹ 35500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

MR TIWARI
Posted 8 days ago

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Job Hai > Jobs in Bhagalpur > Customer Support / TeleCaller Jobs in Bhagalpur > Telecalling Executive