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Customer Support Telecalling Executive

salary 19,500 - 31,500 /month*
company-logo
job companySwiggy , Blinkit Limited
job location Work from home
incentive₹3,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
39 Openings
Incentives included
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Bike, Internet Connection, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Telecalling Executive to join our team at SWIGGY , BLINKIT LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,500 - ₹31,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Telecalling Executive job

  1. What skills and experience do you need for this Customer Support Telecalling Executive job?
    Ans : To apply for this Customer Support Telecalling Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Telecalling Executive job ranges between ₹19,500-₹31,500 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Telecalling Executive job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 39 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Telecalling Executive job. Only male candidates can apply.
  7. What are the key responsibilities of this Customer Support Telecalling Executive job?
    Ans : As a Customer Support Telecalling Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Telecalling Executive job is located in NIT, Faridabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Telecalling Executive job.
  10. Why should you apply for this Customer Support Telecalling Executive job?
    Ans : This Customer Support Telecalling Executive job offers a salary between ₹19,500-₹31,500 per month. This is a Both opportunity and has 39 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance, Medical Benefits

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process, BASIC COMPUTER, INTERNET SUFFRING, ALL DELIVERY RIDER PROBLEM SOLVE

Shift

Flexible

Contract Job

No

Salary

₹ 19500 - ₹ 31500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

MR TIWARI
Posted 15 hours ago

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Job Hai > Jobs in Faridabad > Customer Support / TeleCaller Jobs in Faridabad > Telecalling Executive